We have learned many lessons in the years leading up to our planning process, and now is the time to re-invest in people, systems, tools, and program infrastructure – scaling up, out, and deep. We need to strengthen the operational infrastructure to support all areas of our work. Critically, we will prioritize supporting and developing the incredible program and administrative staff teams that make everything we do possible. Rooted in a renewed purpose, we will seek to embed our Vision, Mission and Values into action and activities across our Association. We want to understand better what we do, why we do it, and to improve – incubating good ideas and seeding innovation across all areas of work.